Crime & Safety

Response Times Improve in Police Zone Six

More calls but response times still improve

When the Atlanta Police Department began looking at making staffing changes in its six zones, one of the main goals, as outlined by department Chief George N. Turner, was to reduce officers' response times to service calls.

APD ; a move department officials said achieves that main objective and balances the workload for officers across the city.

The zone redesign included the reconfiguration of the beats within each zone to create 12 new beats for a total of 78.

Find out what's happening in Virginia Highland-Druid Hillswith free, real-time updates from Patch.

In the month since the changes became effective, Patch wanted to see if the preliminary numbers showed the desired result of reduced response times.

Based on a review of the data Patch requested from the Atlanta Police Department, response times in Zone 6 have improved for high priority calls, though the number of overall calls has increased.

Find out what's happening in Virginia Highland-Druid Hillswith free, real-time updates from Patch.

Response times for evening watch have been reduced by almost two minutes, according to the data.  The average response time at night is 2 minutes and 29 seconds, the longest response time in the zone.

Morning watch averages 1 minute and 28 seconds to respond.

Under the reconfiguration, Zone 6, which stretched from Morningside and Lenox Park at its northern boundary, to Thomasville Heights at its southern end, became more compact.

Morningside and Lenox Park are now included in Zone 2, the largest zone in the department.

Maj. John Dalton, Zone 6 commander, told Patch the better response times is due to increased police personnel in addition to the reconfigured zones.

Overall staffing to Zone 6 increased 25- to 30 percent, he said. Another big factor has been the creation of in Old Fourth Ward, one of the zone's main thoroughfares, Dalton said.

Here's the data from zone six and surrounding areas:

Zone 6, which includes Virginia-Highland, Poncey-Highland, East Atlanta Village, Kirkwood, Inman Park, Old Fourth Ward and East Lake

High Priority Calls Dec. 15, 2010 to Jan. 15, 2011 Response times Dec. 15, 2011 to Jan. 15, 2012 Response times Morning Watch 249 calls 2min 32sec 288 calls 1min 28sec Day Watch 189 calls 2min 26sec 287 calls 2min 19sec Evening Watch 247 calls 4min 23sec 333 calls 2min 29sec All Calls For Service Dec. 15, 2010 to Jan. 15, 2011 Dec. 15, 2011 to Jan. 15, 2012 Percent Change Total Number 685 Calls 908 Calls 33% increase Avg. Response Time 9min 21sec 6min 16sec 33% decrease

Zone 3, which includes Swallow Circle-Baywood and Thomasville

High Priority Calls Dec. 15, 2010 to Jan. 15, 2011 Response times Dec. 15, 2011 to Jan. 15, 2012 Response times Morning Watch 300 calls 2min 28sec 273 calls 2min 27sec Day Watch 311 calls 3min 31sec 326 calls 3min 28sec Evening Watch 434 calls 5min 32sec 467 calls 4min 29sec All Calls For Service Dec. 15, 2010 to Jan. 15, 2011 Dec. 15, 2011 to Jan. 15, 2012 Percent Change Total Number 1,045 Calls 1,066 Calls 2% increase Avg. Response Time 11min 31sec 10min 24sec 9.69% decrease

 

Zone 5, which includes parts of Downtown

High Priority Calls Dec. 15, 2010 to Jan. 15, 2011 Response times Dec. 15, 2011 to Jan. 15, 2012 Response times Morning Watch 278 calls  2min 23sec 218 calls 1min 28sec Day Watch 215 calls 2min 31sec 184 calls 1min 32sec Evening Watch 288 calls 6min 27sec 261 calls 2min 28sec All Calls For Service Dec. 15, 2010 to Jan. 15, 2011 Dec. 15, 2011 to Jan. 15, 2012 Percent Change Total Number 781 Calls 663 Calls 15% decrease Avg. Response Time 11min 21sec 5min 28sec 52% decrease


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